How many people can stay in each villa?

Each villa accommodates 2 to 6 guests.

How many beds are there?

Each villa has 2 beds in the bedroom and Japanese futons in the Japanese-style room.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 11:00 AM the following day.

What payment methods are accepted?

We accept cash and various credit cards

Are there cancellation fees?

Yes, a 50% cancellation fee applies from 27 days prior to your stay, and 100% from 7 days prior.

Are dogs allowed?

Unfortunately, we do not allow dogs.

What amenities are provided?

Each villa comes with adult-sized pajamas, a towel set (bath towel, face towel, body towel), shampoo, conditioner, body soap, hand soap, toothbrushes, facial cleanser, razors, cotton set, hair ties, cleansing oil, lotion, milky lotion, and earplugs.
Please note: Children's pajamas are not provided.

What facilities and equipment are available?

Our villas are well-equipped with an in-room onsen (with a cold bath), in-room sauna, private pool, and a BBQ gas grill (available for ¥5,000). You'll also find a refrigerator, electric kettle, and hairdryer. A microwave is available for shared use at the management building. Cooking utensils like frying pans, various dishes, tongs, and heat-resistant gloves are also provided.

Is there a shower space in the open-air onsen bath?

Yes, there is a shower space within the bathroom area.

Is parking available?

Yes, free parking is available near each villa. Additionally, there's a free parking lot about 100m (a 1-minute walk) from the facility, which is convenient if you are arriving with multiple vehicles.

Can I bring my own food?

Yes, you are welcome to bring your own ingredients and enjoy a personalized BBQ.
If you are on a room-only plan and wish to BBQ, please add the BBQ grill option to your reservation.

Can I bring my own BBQ grill?

No, bringing any personal cooking equipment is strictly prohibited. Please use the provided BBQ gas grill.

Are there convenience stores or supermarkets nearby?

Lawson Yamanakako Ishiwari store: 2 minutes by car

Ogino Yamanakako store (supermarket): 13 minutes by car

Seven-Eleven Yamanashi Yamanakako Hirano store: 5 minutes by car

Can you accommodate allergies?

We will do our best to accommodate allergies. Please contact us via email to discuss your needs.

Are fireworks allowed?

Only handheld fireworks are permitted. We will show you the designated area when you check in.
Fireworks that launch or spray are prohibited. All fireworks must conclude by 9:00 PM.

Can I bring bath additives for the onsen?

No, bringing bath additives is not allowed as they can cause pipe blockages or stains. Our baths use natural hot spring water, so please enjoy the local onsen experience as it is.

Is the pool heated?

No, our pool is not heated. The water temperature will vary depending on the season and weather conditions. Please be aware of this beforehand.